Our engineers become your IT department and will resolve your technical issues, questions and queries at any time of the day or night either onsite, remotely, on the telephone or via E-Mail.
We understand that every business is unique and therefore our support contracts are fully negotiable and can be tailored to suit your technical needs. We offer various levels of cover for your hardware, software and all other aspects of your IT which can reduce the amount of ‘downtime’ your company experiences.
Our aim is to offer superior levels of customer service, so not only will we solve your problems but we can proactively monitor your systems and check for potential problem areas. This includes implementation and frequent reporting of your Anti-Virus and backup solutions. We make sure that your operating systems are fully patched and that any issues which are raised by the event logs are identified and resolved.
There are three main areas which we can advise on and provide solutions;- equipment failure (server and / or application), building evacuation (gas leak) and building outage (natural disaster).
Having a Disaster Recovery solution also facilitates testing, upgrades and security patching without the need to take the system down.
Did you know that over 80% of companies that experience a disaster and don’t have a solution in place go out of business within 18 months as a consequence?
All of our Engineers and System Architects are of the highest calibre, hold the latest certifications and have extensive commercial experience in the IT industry and can recover your corrupt Exchange Database, Personal Storage File and Offline Storage File (EDB, PST & OST).
We can advise on any aspect of your IT.
Call us now on 0800 468 1111 to discuss your options.